Join Our Team

You dream of making a difference. You can make it a reality.

Bailey House, Inc., a leader in HIV/AIDS housing and services with offices in East Harlem and Greenwich Village, is recognized as one of the best places to work in New York City.

We’re looking for dedicated, dynamic individuals committed to bettering their community. The following positions are currently available. To apply, please submit your resume, cover letter and salary requirements using our online form. You may also apply by fax, email, or mail.

Bailey House, Inc.
1751 Park Ave
New York, NY 10035
Attention: Human Resources

Available Positions

  • Care Manager Health Homes
  • Director of Client Services
  • Health Home Plus Care Manager


Care Manager Health Homes

Health Homes Care Manager’s primary function is guiding chronically ill patients through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. The Health Homes Care Manager (HHCM) acts as the team leader, provides direct services to patients including the completion of needs assessments, development of patient focused care plans, periodic reassessments and overall comprehensive service coordination.  The Care Manager also functions as an advocate for clients within the agency and with external service providers.  As a team leader, the Care Manager is ultimately responsible for the overall provision and coordination of services to assign patients’ caseload. They also provide day-to-day supervision Patient Navigators.


Additionally, Health Home Care Manager assists the Care Team (Provider, medical assistant, nurse, behavioral health provider, social worker etc) by coordinating all aspects of care inclusive of appointments, referrals, adherence, specialty care, etc. The HHCM will act as a primary conduit for the transmission of information between providers and patients. The HHCC will coordinate services for all patients who have serious, chronic health problems, persistent MH condition, and those that are actively using substances. The HHCM will provide advocacy, information, and referral services to patients and families to address their medical and psychosocial needs.



  • BA/BS Degree is required or CASAC T, LPN or MSW/MPH preferred ; at least one year experience in care coordination required
  • Good verbal and written communication skills.
  • Computer literate and working knowledge of Microsoft Office (Word, Excel) and Electronic Health Record Systems
  • Good interpersonal skills and ability/interest in working as part of a team.
  • Knowledge of work and related issues regarding HIV/AIDS, chronic medical conditions, mental illness, substance use, and homelessness.
  • Knowledge of City, State, and Federal entitlement systems is helpful.
  • Bilingual English/Spanish Preferred.

Director Client Services


The Director of Client Services is responsible for achieving and meeting department goals and objectives. The candidate will monitor service delivery to residents to increase housing stability and improve health outcomes.  The incumbent provides administrative and client care supervision to all supervisory staff; performs quality assurance activities to ensure integrity of the services being provided to the clients, and develops and/or enhances case management systems and coordinates with the Director of Operations and Congregate Services to address environmental issues that may impact clients housing needs.



LMSW required; LCSW preferred

5 years progressive supervisory experience

Experience working with supportive housing models, including scattered site housing

Experience working with vulnerable populations, (HIV/AIDS, Active Substance User, Mental Illness etc.)

Experience working within a harm reduction framework.

Health Homes Plus Care Manager

The HH Plus Care Manager has working knowledge of Health Home administration/service delivery and is responsible for overall care coordination services of patients under the Health Homes Program including assessment, care planning, care coordination, referral to the community, and overall monitoring of weekly services. Performs concurrent and retrospective review/monitors which evaluates the quality of patient care. Responsible for thoroughly analyzing the Health Home and medical records, in order to accurately abstract quality data.

The successful candidate functions as a self-directed, independent worker in the delivery of quality healthcare.  S/he must possess excellent communication skills as the position interacts with residential facilities, the state, physicians and staff to resolve clinical process issues pertaining to the court stipulation under the Adult Home program and HARP program



BA/BS in Social Work, Psychology, Nursing, Rehabilitation, Education, Occupational Therapy, or Physical Therapy (*) or NYS teacher certification and bachelors;  and 4 years experience in direct service to people with serious mental illness or linking people with serious mental illness to services essential to successful community living. Master’s in above fields of study may substitute 2 years experience.

- 2 years health home supervisory experience; and at least 1 year care coordination experience

-Proficient use of electronic health record system and other office computer software/hardware

-Ability to relate comfortably and professionally to clients employing trauma informed care principles of engagement

-Must be able to organize and prioritize own work and supervise staff appropriately

-Knowledge of work and related issues regarding HIV/AIDS, chronic medical conditions, mental illness, substance use and homeleness

-Excellent interpersonal and team management skill and ability


Bailey House, Inc. is an Equal Opportunity Employer.

We offer competitive salaries along with a comprehensive benefits package for eligible employees. The package includes paid time off – vacation, sick, personal days, and your birthday; medical, dental, and vision plans; retirement savings, life insurance, STD/LTD, flexible spending accounts (health/dependent/commuter); employee assistance plan, direct deposit options via MCU, 529 college savings , Carver Federal Savings Bank, Verizon & T- Mobile discounts, and much more. Ours is a talented, smart, diverse and creative team of people. If this describes you, consider submitting an employment application today. Come be part of something amazing!