Join Our Team

You dream of making a difference. You can make it a reality.

Bailey House, Inc., a leader in HIV/AIDS housing and services with offices in East Harlem and Greenwich Village, is recognized as one of the best places to work in New York City.

We’re looking for dedicated, dynamic individuals committed to bettering their community. The following positions are currently available. To apply, please submit your resume, cover letter and salary requirements using our online form. You may also apply by fax, email, or mail.

Bailey House, Inc.
1751 Park Ave
New York, NY 10035
Attention: Human Resources

Available Positions

Care Manager – Health Homes

Director of Clinical Services – OASAS Program
Case Manager – Bailey Holt House
Nurse Practitioner – Mental Health Clinic
Consultant Psychiatrist – Board Certified MD
Business Development Specialist
Director Community Services

Care Manager – Health Homes

The role of Health Homes Care Manager (HHCM), primary function is guiding chronically ill patients through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. The Health Homes Case Manager (HHCM) provides direct services to patients including the completion of needs assessments, development of patient focused care plans, periodic reassessments and overall comprehensive service coordination.  The Care Manager also functions as an advocate for clients within the agency and with external service providers.  As a team leader, the Care Manager is ultimately responsible for the overall provision and coordination of services to assign patients’ caseload. They also provide day-to-day supervision Patient Navigators.


The role of Health Home Care Manager is to also assist the Care Team (Provider, medical assistant, nurse, behavioral health provider, social worker etc.) by coordinating all aspect of care inclusive of appointments, referrals, adherence, specialty care, etc. The HHCM will act as a primary conduit for the transmission of information between providers and patients. The HHCC will coordinate services for all patients who have serious, chronic health problems, persistent MH condition, and those that are actively using substances. The HHCM will provide advocacy, information, and referral services to patients and families to address their medical and psychosocial needs.

Minimum Education:

  • A bachelor’s degree in any of the following: child & family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation, recreation therapy, rehabilitation, social work, sociology, or speech and hearing; OR
  • NYS licensure and current registration as a Registered Nurse and a bachelor’s degree; OR
  • A Bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; AND
  • A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) preferred.
  • Two years of experience preferred  (a Master’s degree in a related field may substitute for one year’s experience)
  • Providing direct services to persons diagnosed with mental disabilities, developmental disabilities, alcoholism or substance abuse required



Director of Clinical Services – OASAS Program

Director of Clinical Services for OASAS is responsible for development, quality management and supervision of Part 822-4 Chemical Dependence services, including the supervision of the OASAS treatment team. The Director is responsible for monitoring and participating in related program services including quality assurance, program evaluation, staff education, and in-service training. The Director’s responsibility includes but is not limited to facilitation comprehensive treatment planning, case presentation meetings for the social service staff, develops and updates OASAS program’s policy and procedure, develops a strategic plan for clinicians to maximize and improve the quality of treatment compliance and engagement; participates in peer review and QA/QI committee and ensures routine monitoring of client chart documentation.


The successful candidate will have a Masters Degree in Social Work LCSW required and CASAC preferred. 3 years of supervisory/administrative experience in healthcare setting, with strong chemical dependence experience and mental health. Management experience in budgeting and/or personnel preferred. Clinical experience in care management and management of persons with acute/chronic substance use and/or HIV/AIDS related illness. Advance problem solving, electronic heath record systems, strategic planning skills.


Case Manager – Bailey Holt House

The purpose of this position is to promote the highest quality of life including medical and mental health status within a supportive congregate housing program by providing structured case management services aimed at developing and enhancing skills of clients within the program.  The Case Manager also functions as an advocate for clients within the agency and with external service providers. The CM is ultimately responsible for the overall provision and coordination of services to assigned client caseload.



Minimum Education/Experience Requirements:


  • Must possess a B.S.W. or related degree with adherence to ethical standards of the social work profession.
  • At least three years (3) of case management or related experience with individuals living with HIV/AIDS.
  • Must possess excellent interpersonal skills and be able to work utilizing a team approach.
  • Ability to make sound assessments of clients, their needs and develop treatment plans.
  • At least one-year experience with charting and documenting progress of clients as they reach stated goals on their treatment plans.
  • Knowledge of AIDS/HIV resources in the New York City Metro area is helpful.
  • Knowledge of benefits and entitlements available to PLWAs.
  • Bilingual (English- Spanish) is helpful.
  • Must possess ability to set boundaries and limits with client population.
  • Strong analytical and problem solving skills.


Nurse Practitioner

The Behavioral Mental Health Nurse Practitioner works with patients assessing their mental health needs. The BMNP develops diagnosis illness and plan of care, implements the nursing process, maintains health records, and evaluates it for effectiveness. BMNP treats individuals with mental health disorders using full scope of therapeutic skills, including the prescription of medication and administration of psychotherapy. BMNP finds therapeutic ways for the patient to manage their mental illness.

• RN, NP licensure in NYS and 2 years experience in Office of Mental Health regulated clinic
• Good verbal and written communication skills.
• Computer literate and working knowledge of Microsoft Office (Word, Excel) and Electronic Health Record Systems
• Good interpersonal skills and ability/interest in working as part of a team.
• Knowledge of work and related issues regarding HIV/AIDS, chronic medical conditions, dually diagnosed mental illness, substance use, and homelessness.
• Knowledge of City, State, and Federal entitlement systems is helpful.
• Bilingual English/Spanish Preferred.

Consultant Board Certified Psychiatrist
The Psychiatrist should have knowledge of and proficiency in use of standards of practice including APA, PSYCHEZ, electronic health records such as AWARDS, E-prescribing, Istop.
Office of Mental Health (OMH) audit readiness and ambulatory clinic functioning including documentation and regulatory compliance. Must also be willing to function as Medical Director for clinic.

Ability to develop an alliance with patients and accurately reflect encounters in evaluations; attentiveness to patients (recognize that each are individuals)
Embrace a harm reduction and trauma informed care approach to treatment
Able to work with the issues affecting the LGBT Community
Lab, physical, and medical charting knowledge and facility in use
Differential diagnosis and knowledge of DMSV

Skills and Abilities
• Proficient in use of electronic software/hardware typically used in clinic settings
• Ability to multi task; input to computerized systems in compliance with OMH regulations
• Consultant Psychiatrist must submit to and clear OMH/OFCS/OMIG/Justice Center background screening regulations
• Ability to perform work that requires frequent standing, bending, reaching , squatting, kneeling, moving, lifting of up to 50 pounds
• Critical thinking skills, decisive judgment and the ability to work in a fast paced environment
• Familiar with standard concepts, practices and procedures within the field of psychiatry
• Relies on experience and judgment to plan and accomplish goals
• Can do positive attitude
• Customer service abilities including active listening skills

Business Development Specialist

The Community Outreach and Engagement Specialist is an integral part of the Care Management team. Some of the core functions of this position are to locate, educate, engage, and consent new patients referred by the Health Homes lead agencies., update roster’s information, link patients to care at the point of consent, schedule initial PCP appointment, provide escort in the event an immediate need is identified or only if needed, educate patients on their health conditions, provide patients with their CM follow up assessment appointment, maintenance of the case record including scanning documents into the EMR, and office administration.


Minimum Education:

  • Must possess a High School diploma.
  • Prior experience with outreach preferred
  • Bilingual in English/Spanish a plus or English/French preferred



  • Good verbal and written communication skills.
  • Computer literate and working knowledge of Microsoft Office (Word, Excel) and Electronic Health Record Systems
  • Good interpersonal skills and ability/interest in working as part of a team.
  • Knowledge of HIV/AIDS, chronic medical conditions, mental illness, substance use, and homelessness.
  • Knowledge of City, State, and Federal entitlement systems is helpful.
  • Proficiency in verbal communication in English and other languages. English/Spanish Preferred.
  • Works in the filed 90-100% of the time
  • Demonstrated ability to work effectively in a team environment.
  • Demonstrated problem solving skills in a complex environment.
  • Demonstrated effective interpersonal relationship and customer service skills.
  • Good organizational and time management skills
  • Good working knowledge of local social service resources or skills to acquire and use this knowledge and information expeditiously.
  • Ability to work effectively with people from diverse cultures and diverse socioeconomic situations.
  • Basic level of skill with Microsoft Word, Excel and ability to use other computer programs and applications (EMRs, etc.) in ways that facilitate disease/care coordination management.

Director Community Services, Public Health Solutions


The Director of Community Services creates policy; directs and monitors quality improvement initiatives; analyzes financial information and makes service projections across the care coordination community services portfolio. Additionally, the Director will supervise senior patient navigators and be a resource to other managers across the various programs.

The successful candidate has demonstrated experience leading initiatives in program management. H/She is able to work independently as well as lead the fiscal monitoring and risk management affairs of the portfolio along-side the financial TPA. The incumbent has expertise in data tracking and analysis to include report writing using applicable fiscal and client electronic record systems.


MPH, MPA, MSW, LMSW or other relevant masters degree and 3 years managing performance based contracts/programs and supervising related staff; OR 8 – 10 yrs experience managing performance based contracts/ programs and supervising care coordination staff

Management experience working within a community based health center or outpatient substance use mental health program is required

Proficient ability to effectively use technology – computer software (i.e, EHS and MS Office Suite) and hardware (i.e, cell phone, tablet); URS a+

Bilingual (English/Spanish) preferred


Able to supervise and be accountable for reaching programmatic fiscal and personnel targets

Able to build networks, internally and externally, with all key stakeholders

Ability to write effective and clear reports, proposals and other documentation

Ability to manage time independent of supervision such that targets and goals are met consistently

Able to lead staff using a team approach and superior interpersonal skill set

Skill and expertise in quality management activities such as quality assurance, improvements and identifying risk.

Expertise in program management accessing and navigating benefits and entitlement resources on behalf of individuals affected by HIV and Aids

Bailey House, Inc. is an Equal Opportunity Employer.

We offer competitive salaries along with a comprehensive benefits package for eligible employees. The package includes paid time off – vacation, sick, personal days, and your birthday; medical, dental, and vision plans; retirement savings, life insurance, STD/LTD, flexible spending accounts (health/dependent/commuter); employee assistance plan, direct deposit options via MCU, 529 college savings , Carver Federal Savings Bank, Verizon & T- Mobile discounts, and much more. Ours is a talented, smart, diverse and creative team of people. If this describes you, consider submitting an employment application today. Come be part of something amazing!