Join Our Team

You dream of making a difference. You can make it a reality.

Bailey House, Inc., a leader in HIV/AIDS housing and services with offices in East Harlem and Greenwich Village, is recognized as one of the best places to work in New York City.

We’re looking for dedicated, dynamic individuals committed to bettering their community. The following positions are currently available. To apply, please submit your resume, cover letter and salary requirements using our online form. You may also apply by fax, email, or mail.

Bailey House, Inc.
1751 Park Ave
New York, NY 10035
Attention: Human Resources

HR@baileyhouse.org

Available Positions

  • Case Aide SHAP
  • Outreach and Engagement Specialist
  • Care Manager Health Homes
  • Director of Client Services
  • Case Manager – BHH

 

Case Aide SHAP

 

The Case Aide is responsible for helping the SHAP Social Services Team provide intensive case management services and counseling to clients of the supportive housing program.  The successful candidate must demonstrate ability to prioritize, respond to program needs employing excellent interpersonal engagement, flexibility, and multi-task management skills.  Incumbent will perform clerical, administrative and programmatic oriented tasks as needed.

 

  Minimum Education/Experience Requirements:

    • High School Diploma or GED.

    At least three years’ of experience working with individuals and families affected by HIV/AIDS.

    Must be aware and sensitive to the diverse population the program serves.

    Outreach and Engagement Specialist

     

  • The Community Outreach and Engagement Specialist is an integral part of the Care Management team. Some of the core functions of this position are to locate, educate, engage, and consent new patients referred by the Health Homes lead agencies., update roster’s information, link patients to care at the point of consent, schedule initial PCP appointment, provide escort in the event an immediate need is identified or only if needed, educate patients on their health conditions, provide patients with their CM follow up assessment appointment, maintenance of the case record including scanning documents into the EMR, and office administration.Minimum Education:
    • Must possess a High School diploma.
    • Prior experience with outreach preferred
    • Bilingual in English/Spanish a plus or English/French preferred

     

    KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

    • Good verbal and written communication skills.
    • Computer literate and working knowledge of Microsoft Office (Word, Excel) and Electronic Health Record Systems
    • Good interpersonal skills and ability/interest in working as part of a team.
    • Knowledge of HIV/AIDS, chronic medical conditions, mental illness, substance use, and homelessness.
    • Knowledge of City, State, and Federal entitlement systems is helpful.
    • Proficiency in verbal communication in English and other languages. English/Spanish Preferred.
    • Works in the filed 90-100% of the time
    • Demonstrated ability to work effectively in a team environment.
    • Demonstrated problem solving skills in a complex environment.
    • Demonstrated effective interpersonal relationship and customer service skills.
    • Good organizational and time management skills
    • Good working knowledge of local social service resources or skills to acquire and use this knowledge and information expeditiously.
    • Ability to work effectively with people from diverse cultures and diverse socioeconomic situations.
    • Basic level of skill with Microsoft Word, Excel and ability to use other computer programs and applications (EMRs, etc.) in ways that facilitate disease/care coordination management.

    Care Manager Health Homes

Health Homes Care Manager’s primary function is guiding chronically ill patients through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. The Health Homes Care Manager (HHCM) acts as the team leader, provides direct services to patients including the completion of needs assessments, development of patient focused care plans, periodic reassessments and overall comprehensive service coordination.  The Care Manager also functions as an advocate for clients within the agency and with external service providers.  As a team leader, the Care Manager is ultimately responsible for the overall provision and coordination of services to assign patients’ caseload. They also provide day-to-day supervision Patient Navigators.

                                       

Additionally, Health Home Care Manager assists the Care Team (Provider, medical assistant, nurse, behavioral health provider, social worker etc) by coordinating all aspects of care inclusive of appointments, referrals, adherence, specialty care, etc. The HHCM will act as a primary conduit for the transmission of information between providers and patients. The HHCC will coordinate services for all patients who have serious, chronic health problems, persistent MH condition, and those that are actively using substances. The HHCM will provide advocacy, information, and referral services to patients and families to address their medical and psychosocial needs.

 

Qualifications

  • BA/BS Degree is required or CASAC T, LPN or MSW/MPH preferred ; at least one year experience in care coordination required
  • Good verbal and written communication skills.
  • Computer literate and working knowledge of Microsoft Office (Word, Excel) and Electronic Health Record Systems
  • Good interpersonal skills and ability/interest in working as part of a team.
  • Knowledge of work and related issues regarding HIV/AIDS, chronic medical conditions, mental illness, substance use, and homelessness.
  • Knowledge of City, State, and Federal entitlement systems is helpful.
  • Bilingual English/Spanish Preferred.

Director Client Services

 

The Director of Client Services is responsible for achieving and meeting department goals and objectives. The candidate will monitor service delivery to residents to increase housing stability and improve health outcomes.  The incumbent provides administrative and client care supervision to all supervisory staff; performs quality assurance activities to ensure integrity of the services being provided to the clients, and develops and/or enhances case management systems and coordinates with the Director of Operations and Congregate Services to address environmental issues that may impact clients housing needs.

 

Qualifications

LMSW required; LCSW preferred

5 years progressive supervisory experience

Experience working with supportive housing models, including scattered site housing

Experience working with vulnerable populations, (HIV/AIDS, Active Substance User, Mental Illness etc.)

Experience working within a harm reduction framework.

 

Case Manager – Bailey Holt House

 

The incumbent will promote highest quality of life including medical and mental health status within a supportive congregate housing program by providing structured case management services aimed at developing and enhancing skills of clients within the program.

 

 

Minimum Education/Experience Requirements:

 

  • Bachelor’s Degree in social work with at least five (3) years of case management or related experience with individuals living with HIV/AIDS required.
  • At least (1) year experience with charting and documenting progress of clients as they reach stated goals is required.
  • Must possess excellent interpersonal skills and be able to work utilizing a team approach.
  • Ability to make sound assessments of clients, their needs and develop treatment plans.
  • At least one-year experience with charting and documenting progress of clients as they reach stated goals on their treatment plans.
  • Knowledge of AIDS/HIV resources in the New York City Metro area is helpful.
  • Knowledge of benefits and entitlements available to PLWAs.
  • Bilingual (English- Spanish) is helpful.
  • Must possess ability to set boundaries and limits with client.
  • Computer proficient in use of MS Office – Word, Excel and Outlook and electronic health record

 

Bailey House, Inc. is an Equal Opportunity Employer.

We offer competitive salaries along with a comprehensive benefits package for eligible employees. The package includes paid time off – vacation, sick, personal days, and your birthday; medical, dental, and vision plans; retirement savings, life insurance, STD/LTD, flexible spending accounts (health/dependent/commuter); employee assistance plan, direct deposit options via MCU, 529 college savings , Carver Federal Savings Bank, Verizon & T- Mobile discounts, and much more. Ours is a talented, smart, diverse and creative team of people. If this describes you, consider submitting an employment application today. Come be part of something amazing!