Bailey House achieves a new level of culturally competent care

Posted on 11/05/2013 at 6:14 pm

Guest Post from Jaymie Kahn, Director of Community Health

You may know us as “the AIDS housing agency” but we do a lot more. Bailey House’s Health Home Targeted Case Management program is now also offering services in healthcare navigation to over 460 individuals throughout NYC.  To ensure quality programming, we continuously assess community need, including whether services are culturally competent.  Recently, through our interaction with new clients, we  identified that we need to provide services in more languages than English and Spanish. There is a huge gap in care for those individuals who speak other languages. Today we are excited to announce that we are now working with an experienced language translation line, allowing us to provide services in over 170 languages.  Our team of expert Care Managers, Patient Navigators and Outreach & Engagement Specialists will be using this service effective November 6, 2013.


Jaymie Kahn, MPA, MSEd, LMHC, CRC is an experienced administrator in the social service and healthcare fields. Over the past nine years she has worked with individuals living with HIV/AIDS, substance use and mental illness and provided services that empower clients to live healthy lives.

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